Conqu by ASFusion

Billing issues

November 01, 2012 · By Laura · 1 Comment

Since Sept 19th, most of the recurring payments were not performed. We just fixed the issue, and the system is trying to catch up right now. What this means for you:

  • You will see a charge made today or tomorrow for the previous month. For example, if your recurring payment is usually on the 23rd, then you will see a charge today for the period September 23rd to October 23rd.
  • You may see a charge in a few days for the next period, putting things back to normal. In the example above, if you were charged for Sept 23 to Oct 23, the system knows that you still need to catch up the payment for November, so you will see a charge from October 23rd to November 23rd. 
We are sorry for any inconvenience or confusion this may have caused.
On a side note, we are almost ready to release the new desktop version with Repeating Tasks! Stay tuned.



Tags: ConquSync

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